Line dead for almost a month now.??????

Our line has been cut at the pole. We have been waiting for about a month now and nothing happened no one ever came to take a look what is the problem. Lots of promises has been made. The last person that called me said that that they will not be repairing the Cable (Mr. Ibrahim from cape town), because its a high risk area. I have this on recording). They offered wireless telephone service but we can't get uncapped adsl and the callerplan that we are on now on it, it will cost much more. I message them on facebook, facebook messanger, sms, customer care and twitter. I don't now what to do. But every time I call they cut the phone off or tell us they are waiting for technical for feedback.<br> At the moment we have to make use of other internet and telephone services that cost much more and we are paying Telkom for service that we are not receiving. This is the worst service I ever seen. They just don't care. There is no excuse for this. Telkom *** (Thanx Mr. Roos)