Line dead AGAIN

<p>In August this year, we had no Telkom line for at least two weeks, until I started making a noise here... So then the line issue was rectified and I was credited for the time that my line was not working. Good for you, Telkom. (Nevermind the fact that I still had to pay the full amount to Mweb for my data...)</p> <p> </p> <p>Last week Thursday (one week ago today), I found that the line was dead YET AGAIN. I reported it - fault number 495CNK061016 was messaged to me. Since then, I have been in contact with Telkom online (the chat facility), via email (their social media / Hello Peter department) AND I have contacted them via telephone - the calls kept getting ****ed halfway through so I don't even bother with that anymore. I have had someone on the chat facility escalate the issue for me, reference number 901648, but a week later, we've had NO feedback on the matter. This is getting ridiculous. Can anyone point me in the direction of another, more reliable, service provider, so I can take my business elsewhere?</p>