1 reviews | Active since Jan 2017

16 Feb 2017, 08:43

LINE DEAD

<p>LINE HAS BEEN DEAD SINCE LAST WEEK. WHO CAN I ESCALATE THIS ISSUE TO</p>

0
Replies (3)
Telkom
Telkom's reply16 Feb 2017, 12:55
Official

Thank you for making contact with us.

Please privately reply with your affected number and fault reference number.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

Best regards,

's update16 Feb 2017, 13:46
Reviewer Update

Date reported: 2017-02-12 10:19
Reference number: 81613

***

Telkom
Telkom's reply20 Feb 2017, 13:37
Official

Good day,

thank you for taking my call. As explained I have reported the fault for the service being down and linked it to the cable fault in the area. Your fault reference number is 664CRK200217 and you should receive an SMS with the reference as well. You would be able to track the fault with this reference number as well.

Regards
Garreth
Telkom Social Media Team

Best regards,