CF
Christa F

1 reviews | Active since Aug 2015

21 Sept 2015, 20:10

line cut for none payment middle of month

My line cut off again last time for none payment and i did pay now again for none payment the invoice i received on the 10th of september it says payment for september due 1st of october am charged up to 8 October on the invoice my line needs to be reconnected because how can i pay in the middle of the month for a line and am charged up to 8 October a date that 2 2weeks and 3days away Will make full payment on the 1st as my statement states!Connect me this is not exceptable and the line gets cut without letting me know.Second time having the same probleme last time account was paid now middle of the month account gets cut after i received account stating account due 1ste october <br> My line number *** <br> This is the second invoice ive received since may <br> The last one i did pay<br> My cell number is ***<br> AND TO ADD TO BAD SERVICE BEEN HAVING PROBLEMS WITH THE LINE FOR MORE THAN A WEEK THAT I RECEIVED 1MB FROM A 10MB LINE <br> HAVE SCREEN SHOTS ALSO<br> <br> Christa Frost :<br> Account number ***<br> Invoice date 09 Sep 2015<br> Total Due (Due date 01 Oct 15) R2,043.75

0
Replies (1)
Telkom
Telkom's reply21 Sept 2015, 20:22
Official
Hello ChristaFrost,

Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.

We sincerely apologise for the inconvenience.

Kind regards
Igsaan
Telkom Social Media Team