LINE CANCELLED WITHOUT MY KNOWLEDGE OR PERMISSION

I put in a request to have my line moved in April, mweb sorted everything on their side perfectly and all that was left is for telkom to move my line and ADSL.<br> <br> One of telkoms technicians showed up on the 29th of April and after struggling said he needs to check something but never showed up again, I put in a 2nd request which ended up in the same way. my 3rd, 4th and 5th requests weren't even answered by telkom.<br> <br> After waiting almost 50 days I decided to go to telkom at Lakeside Mall Benoni. There I was told that the first technician canceled my line on my request, this is unacceptable as i never did such a thing. The lady behind the counter could not help me at all with the technicians name, the supporting documents or calling head office as their own telkom lines are down.<br> <br> The only answer I received was that I need to settle my final cancellation account, re-apply for a line and pay a R700 penalty fee for a mistake on telkoms side.<br> <br> I run a business that can not afford to be without telephones or Internet for even one day. I have now been without it for over 50 Days and in the process I have been loosing a lot of business.<br> <br> This is the worst service I have ever recceived!!!