Line cancellation without owner authorisation

<p>This has been a 5 working days without internet or make and receive calls resulting to my company loosing clients (Money).</p> <p>We still falling to understand how can someone not from our company cancelled our line as you have the owner particulars when we open the account with you ?????<br />Why was the Owner not contacted before the cancellation was made just to confirm as you have all his particulars????</p> <p>And since saturday 11th March we have been expecting a feedback from Telkom and we have been calling on a daily basic .</p> <p>this is unacceptable telkom is quick to cancel a line without the account holder approval but so slow or impossible to reinstate the line ......</p>