Line Cancellation = Telkom Theft & Incompetence

In June 2015, we sold our property cancelling our MWeb Internet and subsequent Telkom Line Rental (Number ***). Due to MWeb's failure to realise the ADSL line we were delayed by three months cancelling our Telkom account (Acc No. ***) and on 15 September 2015 received confirmation from MWeb that the line had been released. My wife visited the Telkom store (Cresta) on 23 September 2015 to fill out and submit the form 'Consumer Request for Contract/Service Cancellation' , I followed this up by emailing [Email Removed] on 30 September 2015, after which I was contacted by Telkom on 6 October 2015, confirming that the line would be cancelled. Following which invoices for the line rental kept on being received, to which I then visited your Telkom store (Nicolway) to confirm that the account and line would be cancelled on 17 October 2015. Today visiting the same store, Telkom still have not cancelled the line nor account and another bill for R210.40 due for 1 December 2015. Telkom is an absolute disgrace in blatantly *****ing money due to it's own incompetence, I refuse to pay this final amount of R210.40 and demand that the account be cancelled immediately!