Line cancellation request not processed, AGAIN!

<p>I guess this is the only way one can resolve anything with Telkom! This is almost a copy and paste of my previous complaint. </p> <p> </p> <p>I requested my line to be cancelled on the 31st of Dec 2016 (request sent on the 30th of November 2016), but this was never processed. I have been though a back and forth conversation with the call centre, social team and instore consultants to get this account closed for the past 2 months upon which I was given this ticket number ********** 94A and told it was being followed up on! I no longer reside at the place and yet I am still reciveing statements from Telkom. </p> <p> </p> <p> My account currently reflects an incorrect figure of 415.60 in arrears due to this mishap. This figure should be cleared.</p>