1 reviews | Active since Jan 2013
Line Cancellation
<p>This company is absolutely pathetic, no-one seems to know anything nor care about any issue that you as their customer may have.</p> <p> </p> <p>All i want is for someone to confirm my line cancellation form and details have been received. This needs to be confirmed along with the date of last payment as i know this laughing stock of a company would love to continue Debiting my account.</p> <p> </p> <p>Telkom is hands down the worst company out there. They will call and sell you a line upgrade only for the line technician to arrive and tell you, that actually you CANT upgrade because you live too far from the exchange. This gets better too. They will then disconnect your service whilst this is happening and once you log a claim for the 9 days of no service they never Credit or Re-imburse your account. But wait...there is more, i then get charged an additional callout fee of R252.94 when they were the ones that interrupted my service in the first place!!!</p>
HI kentlaw
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
HI kentlaw
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
