1 reviews | Active since Feb 2017

13 Feb 2017, 08:45

Line Cancellation

<p>I have tried cancelling my Telkom line since the beginning December 2016, I have not had any response from Telkom. When phoning and trying to sort it out you are put through to every single department who is unable to help you and all they do is transfer you from one department to the next. All I want to do is cancel a line it cannot be that difficult. It’s the worse service and provider I have ever dealt with no one can help you with anything yet quick enough to take your money.</p>

0
Replies (3)
Telkom
Telkom's reply13 Feb 2017, 13:57
Official

Thank you for making contact with us.

This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.

Please send us the affected number and ID of account holder via email to: ***

Please insert *** in the subject field

Regards
Yazied
Telkom Social Media Team

Best regards,

's update20 Feb 2017, 09:49
Reviewer Update

I have emailed the above information to that email address and there is still nothing being done and i have still not recieved feedback. Thank you.

's update27 Feb 2017, 08:55
Reviewer Update

Has this been actioned yet ? Still no communication ....