Line Cancellation

Item: Telkom
Rating: 1

Put through my request on the 2016-04-29. Got a confirmation stating I would contacted in 14 business days. Today is day number 16. I want this cancelled now.

Helpful (0)

Replies (3)

's updateReviewer Update

24 May 2016, 12:51

Called Telkom on 10210 and the representative stated they have "no record of the cancellation coming through, BUT, if I've received a confirmation of it, it will be dealt with."

's update24 May 2016, 12:51

Reviewer Update

Called Telkom on 10210 and the representative stated they have "no record of the cancellation coming through, BUT, if I've received a confirmation of it, it will be dealt with."

Telkom's replyOfficial

26 May 2016, 06:12

Hello bradleywileman

This response serves as confirmation that your query has been received.
Your reference number : SM236956
A consultant from our fulfillment team will be in contact to assist with the query.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom's reply26 May 2016, 06:12

Official

Hello bradleywileman

Best regards,

's updateReviewer Update

07 Jun 2016, 09:11

Telkom contacted me about a week ago stating they have no record of my cancellation.

I sent them the original mail i sent for cancellation with a copy of my ID and the response received stating that Telkom had received my cancellation mail.

This was 1 week ago. No response

's update07 Jun 2016, 09:11

Reviewer Update

Telkom contacted me about a week ago stating they have no record of my cancellation.

I sent them the original mail i sent for cancellation with a copy of my ID and the response received stating that Telkom had received my cancellation mail.

This was 1 week ago. No response