EB
Eben B

1 reviews | Active since Sept 2017

19 Apr 2018, 09:43

Line Cancellation

I have cancelled my line rental on the 25th of Jan 2018, I was informed I have to give 30 days notice so February will need to be paid, which has been done, I have contacted Telkom numinous times about my cancellation, NOBODY SEEMS TO CARE. I have been billed now for March and April. This will not be paid. Can telkom please sort out my Cancellation to prevent me from getting blacklisted for Telkom's competencies.

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Replies (1)
Telkom
Telkom's reply04 May 2018, 09:19
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,