SG
Sandy G

1 reviews | Active since Apr 2014

05 Apr 2017, 07:46

Line Cancellation

<p>After struggling to get my line cancelled from Jan 2017, eventually a consultant called me & my line was cancelled , She said to me I wont be billed for Feb & Mar for the line rental due to the delay with Telkom cancelling my line - Now I receive a huge bill that includes 2 months subsription that was supposed to be cancelled , Now its another struggle to get hold of someone to reconcile my account & receive a revised & final statement </p>

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Replies (1)
Telkom
Telkom's reply05 Apr 2017, 12:46
Official

Good day.

Sorry for the inconvenience caused. Our team will urgently look into this and advise.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,