Line application

How difficult is it to get a line from Telkom??? <br> I called the call centre on 4 January 2016 to apply for a line and I even got a confirmation message. I told the lady that it is very important that I need the line to be installed before the end of February. For more than a month I haven't heard anything from them. I called again on 8 February 2016 to follow up with the order just to inform me there is no such order. I again went through the whole process and explained the same thing to her. Again I received an sms with the reference nr: ***. Today (23 February 2016) I called again to follow up, just to be told AGAIN there is no such order. For the third time I had to go through the whole process and received an order nr again: ***A and told the lady this MUST be done before end of Feb as this is Telkom's fault and not mine!! Come on Telkom, get your stuff together and make sure this is done as I have done more than what was needed from me. This is VERY VERY VERY bad service! It is like you just don't want our business