Lies with no results

My accounts at Telkom were suspended a week ago 3 days after the money had been debited from my account. I have called numerous times, and was **** to by call center personnel. When asked to speak to a manager they would lie and say they'd call me back, no-one is available, they are in meetings etc. until I insisted on holding, when magically a supervisor would be available in minutes. Call center personnel would tell me re-activating the account was not possible due to it taking 7-14 working days to reflect on their side, and then they would all of a sudden be able to fast track it to within 24h if I sent a copy of the bank statement. I did send this information, yet nothing. One supervisor even went as far as promising she would call me back within a few hours to notify me once it was activated. Nothing. I do not see the purpose of having a call center that makes empty promises and cannot provide you with any assistance whatsoever.

All I would have liked are my 3 incorrectly suspended accounts re-activated. Yet I still have no results.