***LIES ON RECORD***

Hi Irfan, we will investigate and get back with feedback. ^ML - 17 Nov 2017 *************************************************************************** Hi I have logged 74ANI171117 for tech to assist ^JD - 20 Nov 2017 ***************************************************** Hi Irfan, we will investigate and get back with feedback. ^ML - 24 Nov 2017 ***************************************************** Hi Irfan, may we request the fault reference number for your case we will communicate with technical and credit team to adjust and credit your account .^CL. - 24 Nov 2017 **************************************************** Hi. Sorry this ref 74ANI171117 was incorrectly logged and it was cleared. I just logged 265CNZ241117 on your behalf. ^Lebo - 28 Nov 2017 ************************************************************************************* Hi Irfan, Your fault is currently with our dispatch department to get a tech to attend to your line issue. ^Frank - 30 Nov 2017 ********************************************************************* Hi Irfan, fault currently being tested and will be assigned afterwards. ^Lebo - 06 Dec 2017 *********************************************************************** Hi Irfan, fault currently being tested and will be assigned afterwards. ^Lebo - 08 Dec 2017 *********************************************************************************** Hi Irfan. We are so sorry for only getting to your post now. The fault is currently with our dispatch centre, waiting to be assigned to the 1st available technician. NO ETR is available as yet.^Frank - 13 Dec 2017 ************************************************************* Hi Irfan, kindly note the account will be credited for the period the service was down once the service is restored. ^Frank - *************************************************************************

***3 Months & Counting***

After reading the coments & griviencaes of Telkom customers and others in my area, I came to the following conclusion: 1. Telkom has failed to Revive the lines which went **DEAD** during the storm 2. Its making lame excuses and giving false hopes but got no clue as to when these lines can be restored 3. Keeps changing its Tunes everyday and backs it up by asking the technicians to call now and then (They better carry out their jobs first) 4. When everything else fails they revert to the 'TRIED & TESTED (BUSTED) METHOD' of shifting the blame and making some extra bucks by **SUSPENDING** **DEAD** Lines 5. Also keeps sending plenty of SMS to create an illusion that its very serious I want compensation from Telkom for the last 3 Months of Dis-service!