1 reviews | Active since Jun 2013
Lies more lies and more lies
Telkom advertised a DATA Package on special at R99 per month for 5 gigs per month including a wireless router.<br> i walked into the Centurion Mall store on about the 11th March 2016.<br> Firstly there was no system in the queues as people sat anywhere waiting for the next desk to be available. I waited for at least 45 minutes before I could get to a desk.<br> When I got to the desk the lady asked me to fill out a 3-page application form which I did.<br> After filling this form I was told by the lady that they were out of stock and will be receiving new stock the following day and that they would call me the next day.<br> I waited a week and followed the same procedure in the queue only to be told that they had a break in and that they were expecting more stock the next day.<br> Nobody called me the next day and after another week which is today I decided to carry out the frustrating task of going back to them.<br> When I got to the desk I was surprised to see that the advert was removed from the wall and the lady said to me that the offer was only till the end of March 2016.She however asked me for my ID, looked into the computer and said that they would notify me as soon as the received stock
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM217329.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM217329.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
