MK
Marius K

1 reviews | Active since Feb 2010

23 Jun 2015, 17:29

lies,lies,lies,lies

I received an sms that telkom would offer better data packages. I used to purchase 120 gb for R1800, but now they offer 50gb for R1799?. Now i have to ask how stupid do telkom think we are???? Firstly this is a major insult to our intelligence as a customer, secondly this is a total lie that you are offering better pacages. Please retract your smses that you have send because it is lies and reinstate the 120gb offer. Its less than half that you previously had on offer??? I wil not continue being a customer of telkom anymore. <br>

0
Replies (1)
Telkom
Telkom's reply23 Jun 2015, 19:26
Official
Hello mariuskoen,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM120075.

We apologise for any inconvenience caused.

Kind regards
Igsaan
Telkom Social Media Team