Lies lies lies........
<p>I went to Telkom to get ADSL. Telkom informed me a Telkom WiFi Internet Connection will work at my home and is very affordable at R299 per month. I told them it won't work and was assured that they have checked their coverage area and it will.</p> <p>From the moment I got it, reception was poor to Zero. I went back to Telkom Bayside Centre and was informed to log a call with their call centre. I called numerous times and logged the call on the Internet. </p> <p>Went back to Telkom Bayside Centre after I was informed my case file was closed with never receiving a call or home visit from a technician.</p> <p>I was informed that I can return my Router and cancel my account which I immediately did.</p> <p>While at Telkom the consultant cancelled my account. They emailed head office and instructed them to cancel my account immediately and refund all my money.</p> <p> </p> <p>Telkom continued deducting funds from my account and after numerous enquiries I was informed I had not returned my router. I went back to Bayside Telkom and was informed that they have not updated my records etc etc.</p> <p>Telkom call centre has informed me they never received any email to cancel and even I forwarded them the email and still they have not received it.</p> <p> </p> <p>It has been months now with me visiting Telkom Bayside regularly to get my money returned and every time I receive the same reply. It will take 24hous. </p> <p>Telkom owes me over R800 and I just can't get it back.</p> <p> </p>