AN
Alberto N

1 reviews | Active since Jun 2014

18 Mar 2016, 07:39

lies lies lies

the only thing worse than the service is the quality of lies - I have been hearing of the dates to finalize for 3 weeks, and the lines, and the supervisors and the escalations.<br> Your technicians blatantly lie when they claim to be attending calls - and your managers are too useless to take action.<br> Your accounts are a mess - and then you have the gall to call me and tell me you are not double billing if the subscription service is over a thousand rand per account for a package that costs 700?<br> The line is down for a month - but you are working as fast as you can???<br> In the real world all of you would have been fired and this company liquidated - and destroyed by competition - but you get away with it because you are protected by a ******* system!

0
Replies (1)
Telkom
Telkom's reply18 Mar 2016, 08:00
Official
Hello AlbertoNothnagel,

We sorry for the inconvenience caused.
We will follow up with our billing team and have a consultant contact you.

Regards
Noleen
Telkom Social Media Team.