RMP
Rev. Minolan Pillay

1 reviews | Active since Apr 2018

22 Apr 2018, 09:52

LIES FROM TELKOM!

Telkom, the most miserable "service provider" to deal with! Telkom isn't about service, its about money! They've never bee of good assistance! Just damn excuses and way on how the problem cannot be resolved! Its well over 3 days and no response from them with regards my problem! The damn techical and sales departments are full of ****! They give me the same excuse all the time! Why can't someone just deal with the issue?? I had a lady tell me that sales gave me false information, then I had a guy lie about the problem being sorted out, in actual fact technical did nothing about it! Just to change an alias! Now I'm without ADSL for just over 3 days! Its very frustrating!

I want to engage management and an ombudsman on this **** service as many others are also going through this cycle with telkom!!!!

#AngryCustomer

0
Replies (1)
Telkom
Telkom's reply06 May 2018, 09:56
Official

Good day Revmp,

Thank you for making contact with us.

I was unable to follow up on this query, as the affected no was not provided.

Please respond privately with the affected no, and we will look into this.
Your reference number AI***.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,