Lies, ***** and Unacceptable Customer Service
On my application for my contract with telkom mobile in store it was sent for vetting and I was approved for the Huawei P10 with the FREE Fit Band on the Free Me 1GB then declined for mismatch in details which is unacceptable , I am an existing paying client but telkom makes it their duty to mess me around! Telkom call centre agent then told me they don't see any reason why they can't give me contract and wanted to sort it out but then got cut off. Then I called in a second time I was put on hold again and after almost 2 hours of holding I put the phone down and called back again to be told they can't help me I must go to store again and apply and wait for another week which is unacceptable. I am an existing loyal client with telkom and have a good credit rating but Telkom treats their clients like dirt! I expect my new phone and fit watch to be ready for me to collect before the end of business today and for telkom to fire their incompetant lying agents. To lie on my financial profile I will take legal action against that agent and against telkom.