1 reviews | Active since Jul 2016

25 May 2017, 17:54

Lies, ***** and Unacceptable Customer Service

<p>On my application for my contract with telkom mobile I was approved for the Huawei P10 Plus with the FREE Fit Band on the Free Me 1GB then I was asked to hold before verification with security questions, Telkom agent then put me on hold for an hour plus and marked my application as me answering questions incorrect which is a lie as no questions were asked! Then I called in a second time I was put on hold again and after almost 2 hours of holding I put the phone down and called back again to hear I had answered questions twice incorrectly where is NOT once was I asked questions so because some lazy ass agents want to lie and de***** my application my profile gets blocked! This is unacceptable and will be in the newspapers next week as well. I am an existing loyal client with telkom and have a good credit rating but Telkom treats their clients like dirt! I expect my new phone and fit watch to be delivered within the next 48 hours and for telkom to fire their incompetant lying agents. To lie on my financial profile I will take legal action against that agent and against telkom.</p>

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Replies (1)
's update26 May 2017, 15:39
Reviewer Update

Lies, lies and more lies no one is seeing to me and yet this is still not resolved last reference I had was Ref:R ********** 526002 stating my approved order that was said to be delivered to me is now in investigation???? What ******* is that? Why not give me my handset?