Lies, ***** and recorded conversations...

I canceled my Telkom service on 12 June 2020. I know that this requires a 30 day notice period so I expected another bill. Only ONE extra bill.

I see that Telkom has continued to add more payments for July and August when June would have been my last payment. I got a message from a lawyer who says I MUST pay for the months I didn't have a phone due to my cancelation.

She claims that Telkom does this to everyone unless you go into a Telkom store on the very last day of your notice period and pay the EXACT amount owed. In essence this means that Telkom is guilty of misleading clients. It sounds a lot like the definition of *****...

I want the July and August bills removed from my account balance please.

If you don't comply, I will be forced to send the voice recording of the conversation between your lawyer and myself. I find the part where she says "Telkom does this to all their clients and you can't do anything about it..." particularly entertaining. I am sure the Consumer Commission will enjoy it too!