Lies, False Reports and Failure to deliver

It would appear public complaints is the only way to get this company to respond. I called in and spoke to call center manager Ralph who was to follow up on my ADSL issue. Ralph also let slip that no engineer was previously dispatched as per my request and fault reference number, further more I sought out a third party to assess the line and there is no fault, you are just under delivering your service. I have had enough. Cancel the ADSL service, I will not pay a cent toward the service as I could not use it. <br> How can you lie to your customers so blatantly???<br> Poor ethics are not a admirable quality, your company only still stands due to an over site in line ownership.<br> Ironically this medium requires an account number which is something I do not have as you have yet to email me any form of service acknowledgement or T&Cs