LIES & EMPTY PROMISES FROM TELKOM

I had contacted Telkom in the week of 22 June as I was moving to a new apartment in Blouberg on 1 July. They then proceed to explain that Telkom would need to cancel my existing service and order a new service for the new apartment as they are in different areas. <br> <br> They then confirmed that a technician will be allocated to do both the telephone and DSTV installation. She then explained that Telkom offers a free DSTV Explora and Wifi Connector whenever a new 10mbps line is ordered. I then said that the apartment is already wired and DSTV ready and wouldn't need the technician to do that installation, just the ADSL line.<br> <br> The agent then confirmed that they would send the technician to only do the ADSL installation, and that the DSTV Explora and Wifi Connntector would still be delivered to me. She confirmed this, twice. <br> <br> No Explora delivered to date. I then got in touch with a manager at Telkom who then tried to talk her way out the situation by saying that they DO NOT GIVE NEW DSTV UNITS IF YOU MOVE. WHAT THE HELL??!! LIES AND EMPTY PROMISES!!!! Mine is a NEW SERVICE! How can you sell a product or service to a customer and then turn around and just not deliver. <br> <br> VERY UNHAPPY!!!!