Lies, deceit and obscure answers from all

My internet went off while migrating to a new ISP. They found itto be an auauthentication issue and logged a fault with Telkom. It has been more than a week later and I've been only met with lies, obscure answers and false information. I've madeit clear that I have family members who work online but they dodon't care. I've also threatened them lately eith cancellation of my line but they still would not give me an answer. I am busy trying to get a wireless ISP in contact so that I can get the internet I so desperately need. But until then I'm stuck with no internet and I get the feeling they want me to leave. I haven't received a single form of communication from them and I don't expect this post to get any better results.