lies, deceit and no service

<p>hi there, i went to the telkom shop and asked to take out a new contract. i told the agent that i do have a contract but please do not intefere with it. after ordering the phone i went to fetch it. on the way to the store i saw that my current number not operating. on reaching the store i asked the chap and he told me it could be a communication problem. so be it. on reaching home i phoned 180 and they burst the bubble. the chap upgraded my contract instead of doing a new one. now no number and they say follow procedure. i am bearing the brunt for the agents mistake. just pathetic service from telkom shelley beach. to top it all the lies and pushing me from pillar to post is unbelievable. no transparency at all. i asked them for the regional managers number and they say they cannot give it to me. still waiting and no response.</p>