Lies, bad service, bad attitude, no help, useless

I was on the online chat with Tracey Mdebele who wouldnt answer my questions, wouldnt read my replies correctly and promised to get back to me by email after I had sent her a screen shot of the slowness of my LTE connection. I have not heard anything since I spoke to her days ago after she promised to immediately send me a report number when she received the screen shot. She then promptly cut me off with no question as to if she had helped me adequately or not.. I guess telkom demand their staff get through a minimum number of calls a day or their staff dont get paid or their commissions. Well, they have lost my account. I am cancelling LTE. Telkom used to be great, but I dont know who is in charge now but it is rapidly becoming the worst service provider in SA. Ive had enough of waiting for responses and replies, now I will most definitely be going to social media to report bad service. I am utterly disgusted with you.