DD
Deevesh D
1 reviews | Active since Jul 2015
27 Jul 2015, 15:57
Lies and putrid service, *******
Terrible service, trying to cancel a contract due to horrible reception. Technical department said they will cancel without penalty fee because they cannot fix the problem. Cancellation now wants to charge to cancel.<br> 3-4 months to get this far. Now I should just suck it up and let them debit me for **** service.<br> So caught up in their own incompetence their clients are forced to pay until we end up an the start again.<br> <br>
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Replies (1)
Telkom's replyOfficial
28 Jul 2015, 04:10Hello Deevesh Dayal,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Cancellation Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM129045.
Regards
William
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Cancellation Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM129045.
Regards
William
Telkom Social Media Team
Telkom's reply28 Jul 2015, 04:10
Official
Hello Deevesh Dayal,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Cancellation Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM129045.
Regards
William
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Cancellation Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM129045.
Regards
William
Telkom Social Media Team