1 reviews | Active since Jul 2016
<p><br />My previous complaint about Telkom has not been attended to, just proves how much they don't care about their customers. I'm at a point beyond understanding Telkom customer agents.</p> <p>I spoke to Zama on Wednesday 13 July regarding the case she supposedly logged for me and she promised to call me on Friday. Seeing that there is no call from her I took the initiative to call them only to be told a big fat lie that she had called me. My phone always notifies me about missed calls and voice messages but it conveniently just did not notify me about hers. How strange? I then requested the agent I spoke to add my landline number as an alternative. And to my surprise again there was no call yesterday still.</p> <p>I then decided to call again, to my shock I found out the same lying Zama who does not keep her promises decided to close my case probably because she did not feel the need to call me. But why am I getting such a treatment from Telkom? Or is it how they conduct business with people like myself.</p> <p>I am beyond the last level of being ****ed. Your service is ****. You are probably going to punish me for telling the truth and keep my line closed. You know what? I don't care. It's almost over anyway. I am **** hell sure that it will be a bright day in hell before I consider or advise anyone close to me to consider any kind of business with you.</p>
Hello angamtongana-192
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Noleen
Telkom Social Media Team.
Best regards,
Hello angamtongana-192
We sorry for the inconvenience caused.
Your query has been sent to our billing team for assistance.
Your reference number : AI***
Regards
Noleen
Telkom Social Media Team.
Best regards,
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