Lies

After being told on Thursday that the technician worked until 15:00 on my fault and not having the tools to continue, I was told on Friday by Mohamed that he will have to fix it today as he made a note on the system however at 14:00 he was still not dispacted. But my Internet will be working by Friday and they will phone to confirm. As there is no problem at the exchange but a copper cable that needs fixing. This morning I again phoned and spoke to Sindile who informed me the technician is at the exchange to fix the error. I don't understand how they think not telling the truth is helping anyone. According to Sindile he will get his team leader Zipho to contact me. Wishful thinking as nobody phoned back when they promised to phone back. I can't even call it bad service as there is no service.