OM
Obaro M

1 reviews | Active since May 2012

14 Jul 2017, 11:19

Lies

<p>I have been calling your Telkom offices for the past two months with no help or assistance forth coming.I have reached the road whereby I am now determined to terminate my services with Telkom.I have a Telkom ADSL installed at my home, which I only use for internet purposes and can easily get the same services from other providers if this situation is not rectified.</p> <p>My reason of writing is that I went to my bank to apply for services and I was refused by my bank sighting that am listed with the credit bureau, that I owe Telkom an amount of R 1200.00 thereabout which I simply do not owe to Telkom. Over the past two months I have been calling Telkom staffs with no help coming, am told that it will be cleared within 48 hours that a letter will be sent to me stating that I do not owe Telkom all this were false promises as till date none has materialized.</p> <p>Today I even wrote to a staff called Lulama Ndaba whom never responded back to my ********** to write to request for assistance. I need my name to be taken off the credit bureau as listed by Telkom since I do not owe Telkom. My details are below.</p> <p><br />Landline: ********** 272<br />Contact Number: ********** 070 / ********** 513</p> <p>Regards,</p> <p>Tlangelani.</p>

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Replies (2)
Telkom
Telkom's reply17 Jul 2017, 09:48
Official

Good morning

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

OM
Obaro M's update17 Jul 2017, 10:35
Reviewer Update

Hello Moenieb,

Morning I hope this time is the truth that am hearing from you.This is hampering my life and that of my family from getting assistance from my bank.It would be good if my name is urgently taken off the credit bureau as I do not owe Telkom. You have my details,I have contacted almost every department in Telkom including the delisting department with no help.

When I call am told I do not owe Telkom, when I ask why then is my name listed as owing R1200 I don't get help with that.Am do I will be emailed a certificate to say I do not owe till date I am yet to get any such certificate or my name cleared.