ZK
Ziyad K

1 reviews | Active since Feb 2015

10 Sept 2015, 15:25

**** to that the product is month to month

I have still not had feedback about the below:<br> http://hellopeter.com/telkom/complaints/order-***-is-it-a-contract-or-not-***<br> <br> I was told that I am signing up for a do Basic month to month service, but was actually **** to and they put it down as a contract.<br> <br> I called 10210 who informed me that only the salesman can change the product to a month to month instead of a contract. I have not heard from the salesman at all.<br> <br> If Telkom do not give it to me in writing that the product is a month to month and not a contract, do not come and install the line.

0
Replies (1)
Telkom
Telkom's reply10 Sept 2015, 15:56
Official
Hello Ziyadkhan,

Thank you for making contact with us.

Please be advised that your query is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Regards,
Bongani
Telkom Social Media Team
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