1 reviews | Active since Nov 2016

16 Nov 2016, 21:56

**** to

<p>Telkom phoned me and sold a 24month router contract to me. I received it a month later just to find out that they **** to me, sold 1,5 gb of data to me but I only recieve 1.07 gb of data. I also cannot connect to the internet with the modem because they didnt tell me that there is no telkom reception in the area I stay in. Now I sit with a 24month contract for something I cannot use.</p>

0
Replies (10)
Telkom
Telkom's reply17 Nov 2016, 13:07
Official

Hello chris-herbst-1

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply21 Nov 2016, 15:19
Official

Hi Chris

Kindly provide us with the affected number or your id number.

Regards

Diketso

Telkom Social Media Team.

Best regards,

's update21 Nov 2016, 17:32
Reviewer Update

Id number ********** 085085

Telkom
Telkom's reply22 Nov 2016, 15:49
Official

Hi, apologies for the inconvenience. Kindly provide us with the affected number, ID number, full physical address and the name of the device you are using for assistance.

Regards

Tsebo

Best regards,

Telkom
Telkom's reply22 Nov 2016, 15:49
Official

Hi, apologies for the inconvenience. Kindly provide us with the affected number, ID number, full physical address and the name of the device you are using for assistance.

Regards

Tsebo

Best regards,

's update22 Nov 2016, 15:54
Reviewer Update

CDW Herbst

********** 085085

Hauwei modem

11Pacific close

Sedgefield

********** 095 my contact number, please call me asap

Telkom
Telkom's reply23 Nov 2016, 14:07
Official

HI,

Detail's are encrypted when post on public page.

Please email them to ***, below is what we see:

Herbst********** 085085

Hauwei modem

11Pacific close

Sedgefield

********** 095 my contact number, please call me asap

We regret the inconvenience caused.

Regards

Joshua

Telkom Social Media Team.

Best regards,

's update25 Nov 2016, 12:38
Reviewer Update

Still nothing from Telkom, my data bundle they give me expires on the 1 of December, so I am on the losing end again. PLEASE CONTACT ME

's update01 Dec 2016, 08:29
Reviewer Update

Still nobody from Telkom contacted me. I will cancell the debit order today.

's update01 Dec 2016, 08:33
Reviewer Update

Telkom sold a router to me which isnt working and overthe phone it was 1.5 gig of data and when I received it, it was only 1gig of data. Tried to fix the issue by phoning them but always speaking to the wrong person