***** that's what the know what to do best

I've been waiting since the 2nd of May for telkom to come and upgrade my existing line. The order was placed wrong twice and every time I call I get told that the back office team will contact me. They never contact me. I've called them so many time and I'm still waiting apparently the order is stuck and the technical team needs to deal with it but does it really take two weeks for them to contact me. I'm so fed up with them and I've told them they not going to compensate me for the time I've wasted on them. I really need this sorted as I'm wasting money on data as they don't want to give me my wifi.