EF
Emile F
1 reviews | Active since Aug 2015
24 Nov 2015, 11:01
***** ***** *****
Telkom once again has failed to play by the rules. They have ****** money from my account via an unauthorised debit order for an undated sum. They will lie constantly about making sure I don't get billed, but they do it anyway. Does anyone know how I can take legal action against them, so I can stop their ********** activity on my account?<br> <br> I know they won't call me to discuss this matter as it's been going on for over 1 year now, altho it was initially resolved, it's being repeated one again.
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Telkom's replyOfficial
24 Nov 2015, 11:24Hello Emilefynn02,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM170942
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM170942
Regards
Narriman
Telkom Social Media Team
Best regards,
Telkom's reply24 Nov 2015, 11:24
Official
Hello Emilefynn02,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM170942
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM170942
Regards
Narriman
Telkom Social Media Team
Best regards,