*****. *****.
<p>I logged a telkom line move request on the 18/04/2016. I got the call after a week confirming the address. And she said their technical team will come and fix the line move. After waiting for 2 more weaks I called on 11/05/2016 on asking the status she says no such request was logged ?? And the line is still active ? No point discussing anything after them I logged another request. Keep in mind I'm not using the internet for almost 2 months and still paying.</p> <p>This country can never progress with these people running the National Telecommunication.</p> <p>I have no hope. And I have been using my personal afrihost data paying there as well.</p> <p>Attached is the logged request screen shot and the message that I got after the call for confirming the address.</p>
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Replies (3)
Telkom's replyOfficial
12 May 2016, 12:05Hello sandeep-rai
This response serves as confirmation that your query has been received.
Your reference number : SM232632
A consultant from our fulfillment team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply12 May 2016, 12:05
Official
Hello sandeep-rai
This response serves as confirmation that your query has been received.
Your reference number : SM232632
A consultant from our fulfillment team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
Best regards,
's updateReviewer Update
13 May 2016, 08:05Here is my new Ref Number
#***3A
's update13 May 2016, 08:05
Reviewer Update
Here is my new Ref Number
#***3A
's updateReviewer Update
18 May 2016, 08:44Still no action. Am I going to get a call for this ? What is happening here ?
I want my next two months bill to be exempted ? Because I have paid even though not using it.
's update18 May 2016, 08:44
Reviewer Update
Still no action. Am I going to get a call for this ? What is happening here ?
I want my next two months bill to be exempted ? Because I have paid even though not using it.