*****!!!! cant even make a call

after complaining on hellopeter and receiving a call from zulfa and stating that i can guarentee once the phone gets put down i wont hear a thing. wouldnt you know it. i still havent received a call. it just shows how much telkom actually cares about a client. as far as im concerned i should be getting my imac for free. that way an apology actually means something and not just empty promises and words. im sick of hearing we apologise for the inconvenience. customer service means nothing anymore and a persons word isnt good for anything anymore.<br> if you want to show me you are truly sorry then put your money where your mouth is and free of charge give me the product i was willing to pay for.<br> if you had to do that everytime a promise was made and not kept i can guarentee in future your promises will be kept. a sorry costs nothing which is why you dnt care. but let it start costing you and i bet you wont stuff up anymore