*****

I went to waterfront telkom in Bloemfontein to apply for a router contract, when the lady brought I realised that it's not what I was looking for. I asked them to cancell the contract immediately, meaning I did not take the router home with me. I got billed in August, which I did not understand. I went to the store before I got billed and tge branch manager assured me that the contract had been cancelled, the router was sent back. Now they have handed me over for a product and service I have never used and is not in my possession, as I left everything at the store. Their call center has confirmed that the contract was bever cancelled. I was given false information by the manager, she deliberately **** to me. Now my credit record is impacted.