Letter of demand

Telkom LTE account opened in October 2014 (***). I was incorrectly billed and asked for the billing to be rectified. Telkom cancelled the contact on 19 January. Cancelling the contract was a breach of the contract by Telkom. I phoned every day until I finally received new sim card on the 28th of January but not reconnected. I contact Telkom's legal department on the 29th of January and I was reconnected within an hour. My extra sim was not connected to my account, and after trying to sort this out telephonically with customer service I eventually had to go into a Telkom office on the 5th of February. On 12 February my account was'paused - out of bundle. I have at least 50 Gigs of data left from my purchase of a 60 Gig package in November 2014. Telkom reference ***3 -promised to solve in 72 hours and that management would phone me. Neither has happened. I estimate that I have spent about 3 hours trying to sort out all the issues. My hourly rate that I charge my clients is R 2 187.50.Three hour's amounts to R6 562.50. I hereby demand that my account be credited with at least R 6 562.50. Adv Alan Lambert