TK
Tayla K

1 reviews | Active since Feb 2017

17 Feb 2017, 09:25

Let the hunger games begin!

<p>Hello Telkom. </p> <p>Please could you clarrify if your staff actaully calls you back. I've been in store already asked about why nobody has called me back and the guy replies "it usually takes up to 3 weeks" really? 3 weeks. So how does filling out a query form to get called back online not get answered? This is literally the 2nd time i've had a bad experience with you. I am trying to set up a line with Mweb and only to find I have to deal with you again. So everything leads back to Telkom but Telkom never calls you back? So are you delibrately keeping us in a 3rd world state by not wanting to provide internet or is it just laziness by service consultants. I waited about 25 mins on the line only to be cut when called directly, I gave my number to a consultant as well and I'm still waiting. What doyou recommend I do? I've spoken to 4 friends of mine who has the exact same experience with you. </p> <p> </p> <p>Stop starving users of internet, yes you are landline owners of SA but when will you upgrade and actaully provide the service! </p>

0
Replies (0)