AV
Amanda V
1 reviews | Active since May 2015
21 Jun 2018, 21:33
Let down once again...
We switched from ADSL to fibre at the end of February, on a 20/2Mbps package that included free installation. We have now, 4 months later, received a statement from Vuma to tell us that we are way overdue with paying for the installation. So we can only assume that Telkom never delivered on their promise to pay? What are we to do now? We don't owe Vuma any money - Telkom does!
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Telkom's replyOfficial
05 Jul 2018, 10:44Hi amandaversfeld
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will escalate your query.
We understand your frustration and we humbly apologize for the delay.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media
Best regards,
Telkom's reply05 Jul 2018, 10:44
Official
Hi amandaversfeld
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will escalate your query.
We understand your frustration and we humbly apologize for the delay.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media
Best regards,