LJ
Lyndon J
1 reviews | Active since May 2016
02 May 2016, 20:21
LET DOWN... HELP
I have been without home telephone/ internet service for the past 9 days. I'm sure not many days to most but in my virtual world it's a lifetime. I have logged my fault, escalated the fault, but just cannot seem to get Telkom to respond to me or contact me with an update. For the past 6 days my fault has been with dispatch and waiting for an engineer. Where have they all gone?
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Telkom's replyOfficial
03 May 2016, 11:36Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall provide you with feedback.
Your social media reference number is SM229408.
Regards,
Joshua
Telkom Social Media Team
***
Best regards,
Telkom's reply03 May 2016, 11:36
Official
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall provide you with feedback.
Your social media reference number is SM229408.
Regards,
Joshua
Telkom Social Media Team
***
Best regards,