Lebogang from Telkom was great.

Yesterday I bought Telkom R250 unlimited data bundle. In my mind I saw it was working between 19:00pm to 23:59:00but this was a note not the actual product I bought. So at 5pm I kept on calling Telkom and spoke to three agents who told me there was problem with my tower . Only one agent who told me I read the message incorrectly. The agent name was Lebogang. I would like to apologize to her so much because she was the only one who told the truth and the rest didn’t understand the product. I was rude because it didn’t make sense why other three agents spoke about tower been faulty and she now changes the story. Telkom must review how they wrote the note” message when you convert airtime to unlimited off peak data. I am really sorry to lebogang. This happened yesterday on 17 March 2024 around 19:00 to 20:59