JR
Johannes R

1 reviews | Active since May 2013

12 Oct 2016, 11:58

Leave Telkom

<p>I lived in a building where I had a telkom line. I moved to a different building and I tried to cancel my line over the Phone. I could not. I went to the store at menlyn and got a new Lte modem for my new place and cancel my old line. 2 months later I was still being billed for the line. I called them and asked what was going on. They said I did not cancel my line but only transferred it. Also I have to give them proof of my cancallation. Also my Wifi gives alot of problems as the speed the last week was slower than a dial up connection. THESE PEOPLE DO NOT CARE AT ALL ABOUT YOU. AS SOON AS YOU GET A PROBLEM YOU WILL FIND THIS OUT!!!</p>

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Replies (1)
Telkom
Telkom's reply12 Oct 2016, 13:44
Official

Hi MarnusRichter,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,