1 reviews | Active since Apr 2017

07 Oct 2017, 14:18

Learn and improve a.s.a.p

28 September I went to your Centurion Mall branch to get a new contract. I was informed that I matter needed to be credit vetted. 02/10,03/10,04/10,05/10....I was the one calling to do follow ups each day, finally received feedback on the 05/10 by then I was gatvoel. Went to Vodacom and credit vetting was done in 10minutes, Telkom clearly is knows nothing about service. State Entity, why am I suprised!

0
Replies (1)
Telkom
Telkom's reply15 Oct 2017, 08:01
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,