Learn and improve a.s.a.p
28 September I went to your Centurion Mall branch to get a new contract. I was informed that I matter needed to be credit vetted. 02/10,03/10,04/10,05/10....I was the one calling to do follow ups each day, finally received feedback on the 05/10 by then I was gatvoel. Went to Vodacom and credit vetting was done in 10minutes, Telkom clearly is knows nothing about service. State Entity, why am I suprised!
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Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
