Lazy Technicians

Booked for a morning appointment to have phone and ADSL line moved from one room in the home to another. Waited all day no technician arrives. Call to find out whats going on only to be told the work is complete.

The technician has marked work as done yet he didn't even pitch to do the job. Day waisted and have to rebook cause the technician is too lazy to do his/ her job. Sitting for 1hour now just trying to get through to the call center to rebook. Unwanted frustrating and grey hairs for such a simple job - if the job had been done instead of being lazy.

Telkom really needs to implement a system that the technicians can be accountable for such terrible service and frustration due to laziness.