1 reviews | Active since Apr 2016

23 Feb 2017, 18:43

Lazy and Lying

<p>Good day.</p> <p>Since 27.01.2017 we reported our line and internet numerously</p> <p>Everytime I receiveived an sms, stating that the fault has been resolved or that a technician will attend to this matter.</p> <p>But that did not happen!</p> <p>In this week, everything crashed,our router does not even synchronize anymore. We phoned alot of times and were told that it is a bulk fault.</p> <p>I could have accepted it,but then I saw on the Telkom app that a technician appointment was scheduled on the 14.02.2017. But nobody came and nobody phoned us. And the we heard that the people a bit further down the road have telephone lines and internet!!</p> <p>So who is lying or who is just too lazy to do the job??</p>

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Replies (1)
Telkom
Telkom's reply24 Feb 2017, 10:14
Official

Good morning.

Sorry for the delay and inconvenience caused. Our team will urgently look into this matter and advise.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.