JB
Jacques B
1 reviews | Active since Apr 2014
24 Jun 2015, 10:07
Laughing at customers is bad business practice
We went to Telkom Greenstone on Saturday 20/6/2015 to try and get my Wifes name on our statement , we get told it can be done and to stand in a line for 25 minutes, eventually we walked out . We went back on Wednesday 24/6/2015 and by the same guy that said it can be done then tells us it can't be done TIME WAISTED!! as we walk out him and another colleague start laughing , that was when i walked back in and blew my mind BAD BUSINESS PRACTICE...!!!!!! My account is always paid on time no issues , if you really don't enjoy the business then just tell us.
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Telkom's replyOfficial
24 Jun 2015, 10:45Hello jbrighton,
We have tried to contacted you on the provided mobile but we got voicemail. Kindly note that we have sent you an email and await your response so that we can assist you further.
It saddens us to read what you have been subjected to.
Please accept our humble apologies for the frustration and inconvenience caused.
Your social media reference number is SM120192.
Regards,
Joshua Mnisi
Telkom Social Media Team
We have tried to contacted you on the provided mobile but we got voicemail. Kindly note that we have sent you an email and await your response so that we can assist you further.
It saddens us to read what you have been subjected to.
Please accept our humble apologies for the frustration and inconvenience caused.
Your social media reference number is SM120192.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply24 Jun 2015, 10:45
Official
Hello jbrighton,
We have tried to contacted you on the provided mobile but we got voicemail. Kindly note that we have sent you an email and await your response so that we can assist you further.
It saddens us to read what you have been subjected to.
Please accept our humble apologies for the frustration and inconvenience caused.
Your social media reference number is SM120192.
Regards,
Joshua Mnisi
Telkom Social Media Team
We have tried to contacted you on the provided mobile but we got voicemail. Kindly note that we have sent you an email and await your response so that we can assist you further.
It saddens us to read what you have been subjected to.
Please accept our humble apologies for the frustration and inconvenience caused.
Your social media reference number is SM120192.
Regards,
Joshua Mnisi
Telkom Social Media Team